Contact Kiwi’s Treasure Bonus Team

Got a question, found an error, or just want to say hi? You can always reach out to us — the kiwistreasurebonus.com team is small but responsive. We read every message, even the weird ones, though replies might take a day or two depending on time zones.

We are not the official Kiwi’s Treasure Casino support team. If your issue is related to deposits, withdrawals, account verification or bonuses already claimed inside the casino, please contact the casino directly through their live chat or help centre. But if you want to talk about the content on this website, report outdated information, or ask for clarification — that’s exactly what we’re here for.

How To Contact Us

For now we keep it simple — just one main service email. Whether you’re a player, partner, journalist, or another affiliate, this is the place to start:

Email: [email protected]

We don’t use public phone lines or messengers — this helps us avoid spam and keeps your messages properly tracked. Usually we reply within 24–48 hours, sometimes faster. If it’s a weekend or public holiday in New Zealand, it might take a bit longer.

When you email us, please include:

Your name or nickname (whatever you’re comfortable with)
Short topic line — e.g. “Bonus Terms Update”, “Typo in Login Page”, “Affiliate Inquiry”
Details of what you’ve noticed or need explained
Links or screenshots if possible (they help us find issues faster)

The clearer your message, the quicker the answer. We’re not robots, so don’t worry about being “formal”. Just be direct and to the point.

What We Handle (And What We Don’t)

It’s important to understand what kind of messages we can actually respond to. kiwistreasurebonus.com is an informational and affiliate resource, not a casino operator.

We can help with:

Corrections or updates to our articles and bonus guides
Questions about content accuracy or unclear sections
Affiliate and media cooperation offers (we’re selective but open)
Feedback on readability, UX, or accessibility of the site

We can’t help with:

Account logins, deposits, or withdrawals on Kiwi’s Treasure Casino
Verification, KYC, or bonus disputes inside the casino
Access to your player balance or personal data
Complaints about game outcomes or provider issues

Those parts belong to the official Kiwi’s Treasure Casino support team, who have access to player systems and can resolve anything tied to your account.

Response Time & Etiquette

We treat every message seriously, even the short ones that say “good job”. Usually you’ll get a reply within a couple of business days. If you’re asking for something that needs fact-checking or coordination, it might take a little longer — we’d rather give a correct answer than a fast but wrong one.

Our tone? Friendly, concise, sometimes a little casual. We’re not customer service robots. We prefer honest communication and mutual respect. If you’re angry about something — tell us, but tell us what exactly went wrong. We can’t fix what we don’t understand.

Business & Partnership Inquiries

For all business or collaboration proposals — media placements, affiliate partnerships, or content syndication — please also contact [email protected]. Mention “Business Inquiry” in the subject line so we can prioritise it correctly.

We’re open to working with verified partners in the iGaming and content space. That said, we decline offers involving unlicensed casinos, fake reviews, or misleading marketing. Our readers expect transparent info — that’s the whole point of running this project. If your brand fits that logic, we’ll be happy to talk.

Privacy & Data Use

Any message you send to [email protected] stays private. We use it only to reply to your question or follow up on your request. We don’t sell, share, or forward your details to third parties — we’re not in the data business, we’re in the information business.

Still, remember that email is not end-to-end encrypted by default. Please avoid sending sensitive documents like IDs, passwords, or banking screenshots. If you accidentally include such data, we delete it permanently.

For official account or payment matters, always contact Kiwi’s Treasure Casino directly through their secure internal chat or verified email channel.

Final Note

Our inbox is open — [email protected]. We appreciate your feedback, ideas, corrections, and even criticism. The site exists because people like you read, test, and question things. So if something feels off, outdated, or unclear — write to us. We might even quote you (anonymously) in future updates if your input helps improve the content.

Stay curious, play safe, and keep the Kiwi spirit alive.

FAQ

💡 What is the best way to contact the Kiwi’s Treasure Bonus team?

The fastest and only official way to reach us is by email at [email protected]. We check this inbox daily and reply to all valid messages within one or two business days. Please include a clear subject line and short explanation so we can route your message quickly.

💡 Can I contact you about casino account issues?

No, we can’t access player accounts or casino systems. If you need help with your Kiwi’s Treasure Casino account, login, withdrawal, or verification, please use the live chat or support email on the official casino website. We can only provide general advice about content, not account-level assistance.

💡 How fast will I get a reply?

We usually reply within 24–48 hours. Sometimes faster, sometimes slower if it’s the weekend or a public holiday in New Zealand. If your message requires checking or rewriting a page, it can take a bit longer — accuracy matters more than speed.

💡 Do you accept business proposals or collaborations?

Yes, but we’re selective. If you represent a licensed iGaming brand, a media network, or want to collaborate on content, send your proposal to [email protected] with “Business Inquiry” in the subject line. We’ll get back to you if it aligns with our ethical and editorial standards.

💡 What kind of emails do you ignore?

We delete spam, automated link exchanges, fake partnership offers, or anything unrelated to the purpose of the site. If your message looks like a genuine question or feedback, we’ll always read it. Otherwise, it goes straight to the digital bin.